Notification Rules
Re-allocation Alerts Print E-mail
When incidents re-allocated if desired, with email alerts being generated on every allocation.
 
Email Alerts Print E-mail
An email can be automatically sent to pre-selected users when an Incident is entered, also depending on severity level. In your admin control panel, you select any number of users to receive the alert.
 
Text Message Alerts Print E-mail
A text message can be automatically sent to pre-selected users when an Incident is entered, also depending on severity level.In your admin control panel, you select any number of users to receive the alert.